Terms & Conditions

1. Introduction & Acceptance of Terms

Welcome to RouteMaestro ("Company," "we," "us," or "our"). By accessing or using our website located at www.routemaestro.com and any related services (collectively, the "Service"), you agree to be bound by these Terms & Conditions ("Terms"). Please read them carefully before using the Service.

If you do not agree to these Terms in their entirety, you are not authorised to access or use the Service in any way. These Terms constitute a legally binding agreement between you and RouteMaestro.

We may amend these Terms at any time. Continued use of the Service following the posting of revised Terms constitutes your acceptance of the changes.

2. Use of Service

RouteMaestro grants you a limited, non-exclusive, non-transferable, and revocable licence to access and use the Service strictly in accordance with these Terms.

You may use the Service only for lawful purposes and in a way that does not infringe the rights of others or restrict their use and enjoyment of the Service. The Service is intended solely for personal and internal business purposes.

Eligibility

By using the Service you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into these Terms. If you are using the Service on behalf of an entity, you represent that you have the authority to bind that entity.

Account Registration

Certain features require account registration. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

3. User Responsibilities

You are solely responsible for all data, information, content, and other materials that you submit, upload, or otherwise make available through the Service. You represent and warrant that:

• You own or have the necessary rights to the content you provide.
• Your content does not violate any applicable law or regulation.
• Your content does not infringe the intellectual property or other rights of any third party.
• You will not use the Service to transmit unsolicited commercial communications.
• You will maintain the security of your account and promptly notify us of any unauthorised use.
• You will comply with all applicable local, national, and international laws and regulations.

We reserve the right to remove any content and suspend or terminate any account if, in our sole discretion, you breach any of the above responsibilities.

4. Intellectual Property

All content, features, and functionality of the Service — including but not limited to text, graphics, logos, icons, images, audio clips, data compilations, and software — are the exclusive property of RouteMaestro or its licensors and are protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of our proprietary material except as expressly permitted in writing by us.

Your Feedback

If you provide us with any feedback, suggestions, or ideas about the Service, you grant us a worldwide, perpetual, irrevocable, royalty-free licence to use such feedback for any purpose without compensation or attribution to you.

Trademarks

The RouteMaestro name, logo, and all related marks are trademarks of RouteMaestro. You may not use such marks without our prior written permission. All other trademarks are the property of their respective owners.

5. Prohibited Activities

You agree not to engage in any of the following activities in connection with the Service:

• Using the Service for any unlawful purpose or in violation of any regulations.
• Attempting to gain unauthorised access to any part of the Service or its related systems.
• Transmitting viruses, malware, or other destructive code.
• Engaging in data mining, scraping, or any automated data collection without our written consent.
• Impersonating any person or entity, or falsely stating or misrepresenting your affiliation.
• Interfering with or disrupting the integrity or performance of the Service.
• Uploading or transmitting content that is defamatory, obscene, or otherwise objectionable.
• Circumventing any technical measures we use to provide or protect the Service.
• Using the Service to send unsolicited communications (spam).
• Reproducing, duplicating, or reselling any part of the Service without authorisation.

We reserve the right to investigate and take appropriate legal action against anyone who, in our sole discretion, violates this provision.

6. Third-Party Services & Links

The Service may contain links to third-party websites, services, or content that are not owned or controlled by RouteMaestro. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party websites you visit. Your interactions with third-party services are governed solely by those parties' terms.

7. Payments & Subscriptions

Certain features of the Service require payment. By subscribing, you agree to pay all applicable fees as described on our pricing page. All fees are quoted in USD and are exclusive of applicable taxes unless stated otherwise.

Billing Cycle

Subscription fees are billed in advance on a monthly or annual basis, depending on your selected plan. Your subscription will automatically renew at the end of each billing period unless you cancel before the renewal date.

Refunds

All payments are non-refundable except where required by applicable law. If you believe you have been charged in error, please contact us within 30 days of the charge.

Price Changes

We reserve the right to change our prices at any time. We will provide you with reasonable notice of any price changes before they take effect. Continued use of the Service after a price change constitutes acceptance of the new price.

8. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms.

Upon termination, your right to use the Service will cease immediately. If you wish to terminate your account, you may simply discontinue using the Service or contact us to request account deletion.

All provisions of these Terms that by their nature should survive termination shall survive, including without limitation ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. ROUTEMAESTRO EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, error-free, or free of viruses or other harmful components. We make no warranty that the results obtained from using the Service will be accurate or reliable.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above limitations may not apply to you.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ROUTEMAESTRO, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES.

In no event will our total liability to you for all damages, losses, and causes of action exceed the amount you have paid to RouteMaestro in the six (6) months prior to the event giving rise to such liability, or one hundred US dollars ($100), whichever is greater.

11. Indemnification

You agree to defend, indemnify, and hold harmless RouteMaestro and its licensors, service providers, employees, agents, officers, and directors from and against any claims, liabilities, damages, judgements, awards, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms.
• Your use of the Service.
• Your violation of any third-party rights, including intellectual property or privacy rights.
• Any content you submit through the Service.

12. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which RouteMaestro is registered, without regard to its conflict of law provisions.

Any dispute arising from these Terms or your use of the Service shall first be resolved through good-faith negotiation. If not resolved within 30 days, the dispute shall be submitted to binding arbitration in accordance with the rules of the applicable arbitration body.

You agree that any claim must be brought in your individual capacity and not as a plaintiff or class member in any purported class, collective, or representative proceeding.

13. Changes to These Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect.

What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms.

14. Severability & Waiver

If any provision of these Terms is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. A waiver of any default will not constitute a waiver of any subsequent default.

15. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published on the Service, constitute the entire agreement between you and RouteMaestro with respect to the Service and supersede all prior agreements, representations, and understandings.

16. Contact Us

If you have any questions about these Terms, please contact us: